Feedback

25 January 2012

My Samsonite suitcase arrived today, less than a week after I ordered it! Exactly as described I am delighted with it. Will certainly recommend you to others. Ailsa, Bundaberg Queensland.

24 January 2012

My husband and I just wish to thank you for your wonderful service and concern with our bag purchase.

By a stroke of luck, the bag arrived this morning, and we are both very happy; thank you once again for all your efforts.  We will certainly continue to be Bagworld customers.  The service is second to none. Robyn, Narellan NSW.

18 January 2012

I have received my luggage in a fantastic condition and I’m very happy with the transaction I made.  We will certainly come back and I have already bragged to my friends on where to get cheap luggage with good service, excellent delivery time, and best of all excellent product quality. J Elaine, North Parramatta NSW.

17 January 2012

Hello- just to let you know I am most impressed with your smart and efficient service- will recommend you to others. Thank you. Renate, Como WA.

9 January 2012

Thank you so very much. My order arrived this morning and I'm thrilled with it. I shall heartily recommend you and your products to my friends. Thank you again. Megan, Oatlands, TAS.

29 December 2011

The bag arrived today. It was perfect.  Thanks for a smooth transaction and the order updates and prompt responses.  Will happily deal with your company again and recommend you to others. Eta, Brighton VIC.

21 December 2011

Thank you so much to everyone involved at Bagworld - my backpack arrived today (only ordered it on Sunday) and I am very pleased with it, and the excellent service you have provided.

Keep up the good work.  Faye, Bluffpoint, WA.

20 December 2011

I have received my luggage today and it is fantastic, thank you so much for getting it to me. We are extremely happy with our purchase and will recommend your site to family and friends. Justine, Banyule, VIC.

13 December 2011

Thank you so much.  What an efficient, pleasant company to deal with. Rhonda, Roma QLD.

 13 December 2011

 Thank you, have received my order and as usual very prompt.  You are always a pleasure to deal with. Linda, Indented Head VIC.

29 November 2011

My order arrived today - a birthday gift for my wife who is delighted. Your prompt, courteous and efficient service is greatly appreciated. Thank you and best wishes to all. Yours sincerely, Michael, Malak NT.

25 November 2011

Thank you for a no fuss, fast delivery of my Samsonite Aeris.  It looks just as it does on your web site....no nasty surprises! Jodi, Parkside SA.

31 October 2011

I received my suitcase today. Once again, I am very happy with the service and quality of your business. Thank you once again. Peter, Greystanes, NSW.

28 October 2011

Thanks for your great service and wonderful bags – a very happy customer and I will be back! Penny, Hawthorn VIC.

21 October 2011

Fantastic Company and Highly Recommended.

I just purchased 2 Samsonite cases from them at a MUCH lower price than I was offered in stores here in Sydney and they were shipped super fast, great packaging and the company offered fantastic follow up customer service.

Thank you Bagworld. David Roberts.

14 October 2011

My bag arrived within 4 working days and I just wanted to say thank you for such cheerful and efficient service. You’re very much appreciated and I have been letting people know. Thanks again and have a great weekend! Erica, Epsom NZ.

21 September 2011

Just want to let you know that we got our luggage today...and we couldn't be happier! Thanks for the terrific service. Gary, Augusta WA.

2 September 2011

My Qantas bag arrived today within a week of ordering it and all I can say is thank you!  It looks better in real life than in the online pictures which is an added bonus.  I'll do business again and will inform all my friends and work mates about you.  Job well done.  Patrick, NSW.

22 August 2011

Just to let you know that my second recent Bagworld purchase has been safely delivered and both items I have purchased have been at best available price I could find and with the added bonus of free postage.

I'm very happy to have "discovered" Bagworld, and just thought I'd drop you a line of thanks, as sometimes people only find time to complain, but not to praise. Celia, Bruce ACT.

19 August 2011

Dear Bagworld, Just received my order today and wanted to say ‘thank you very much’. I am very happy with both the quality of your service and your product. It fits my Toshiba 750 notebook perfectly and it arrived in excellent condition; none the worse for wear from its cross-continent travels! I know I will get much use out of it. Lisa, Torrens Park SA.

18 August 2011

I would just like to say thank you for your excellent delivery service.  I wish all companies could be so efficient, will definitely recommend you to friends. Kym, Margaret River WA.

15 August 2011

I just wanted to email to say thank you for the amazing service. Bagworld had the best price online, was easy to select what I wanted and pay for it, a secure site, superb communication and such quick delivery. Exceeded my expectations, thank you.  I am a consistent online  shopper and this is one of the best experiences I’ve had. Kate, Eastwood SA.

11 August 2011

Bag World has been fantastic as this is my second bag and the pre sales support and delivery of the bag is excellent so keep up the great work guys. Phillip, Adelaide SA.

12 July 2011

I am really impressed at the detail included in my order confirmation.  It is really reassuring to know that I have placed an order with a company that makes an effort to provide information about how my order is being processed, your guarantee and how to deal with warranty issues. This is all important information that gives an indication of your company’s interest in customer service. In the somewhat risky business of online purchases, this kind of reassurance with an order confirmation goes a long way to building consumer confidence online. I was so impressed, I thought you should know. Claire, Railton TAS.

8 July 2011

Bag arrived today...thank you - so light just what I wanted and such a lovely colour.  Will stand out on the turnstyle as the prettiest!!! Val, Caringbah, NSW.

5 July 2011

HOW QUICK ARE YOU !!!!!!!   I barely had time to finish making my order when I hear my doorbell ring with the delivery!!! Do you live in my street or something.......  this is quite astonishing!!  Thank you so much, the bags are perfect!! Dorota, Perth WA.

5 July 2011

I just wanted to thank you for your quick response to my purchase.  I ordered a wallet on Thursday night...it was despatched on Friday and I received it today...can't believe it come all the way from Perth so quick.  Very impressed.  Cheers. Wendy, Mt Gambier SA.

1 July 2011

I just wanted to drop you a quick line to say this is the first time i have used your website and I was so happy with the service. You communicated with me constantly to let me know what was happening with my goods and I also received my goods on time as promised, which I really appreciated I would not hesitate to use this service again and have already mentioned it to my friends.  Thank you once again. Marie, Horsley Park NSW.

30 June 2011

Good afternoon, I am just writing to thank you and your staff for your superb service!  My book arrived today in pristine condition!  Your prices are definitely the best and I look forward to shopping with you again in the very near future.  Daisy, Nedlands WA.

28 June 2011

Hi, I just wanted to pass on to you how fantastic you have all been to deal with. You kept me informed every step of the way, and to top it off, my luggage turned up today after being sent on Friday! I certainly wasn't expecting that!!

Fantastic prices, free delivery from the other side of the country, and customer service that can't be faulted. I will be recommending you to all my family and friends, and will definitely be buying from you again. I can't get service and prices this good in my own town! Thank you all again. Jen, Wangaratta VIC.

28 June 2011

Hi, would like to thank you people at BAGWORLD for your swift response! Our bags arrived in perfect condition and very quick. Thank so much.  Jose, Whalan NSW.

14 June 2011

G'day, thank you.  This is the third item I have bought from Bagworld in the past twelve months.   I probably didn't need to 'shop around', but I did and came back to Bagworld - due to price and past experience with your great service.

I cut it a bit fine with this one - leaving tomorrow and just had a long weekend - but Bagworld and good old Australia Post came through again. Thank you. Graeme, Kingscote, SA.

6 June 2011

I’m just about to purchase some bags from you, and I just wanted to provide you with some great feedback.  Prices are great, website is easy to use and I called the shop and the staff were extremely friendly! Vanessa, Northmeade NSW.

5 June 2011

I just wanted to express my complete satisfaction in your product and service. My Samsonite suitcase arrived at my door step exactly 6 days after I made the booking online. Suitcase arrived in perfect condition. This particular suitcase RRP in Myers for $499 and I got it for $260 delivered... "What a bargain"!!! Thank you so much. I will highly recommend your services. Ron, Noble Park VIC.

1 June 2011

Just a quick note to let you know the bag arrived today in perfect condition. Thank you again for the excellent price but more importantly the excellent service. We will definitely be repeat customers. Alastair, Kedron QLD.

 1 June 2011

I have used Bagworld a couple of times now, and I am very happy with the great prices and excellent service. Take care and keep up the good work. Stephen, Bexley South NSW.

 31 May 2011

Hey Guys, just wanted to say a big thanks for my new suitcase. It arrived today in perfect condition and I am so happy with my purchase! Will be recommending Bagworld to all my friends! Emma, Melbourne VIC.

 20 May 2011

Thanks for my order.  Great suitcases, terrific service.  Josephine, Hilton WA.

13 May 2011

Amazing! My bag arrived this morning – 5 days EARLIER than expected.  I’m delighted, and I congratulate you and Bagworld for such very efficient service.  The bag looks very good too! Paul.

13 May 2011

Just wanted to let you know that my order arrived today. It is pretty much exactly what I was looking for at an affordable price. It was exactly as described and arrived in good time. The ordering process was easy and I was pleased to get the status update. Brona, Valentine, NSW.

11 May 2011

My Antler wheeled trolley arrived today - sooo pleased, looks fantastic, really light but sturdy.  Quick delivery, GREAT price, no postage costs, quality product.  Easy to use website and great to be able to buy through an Aussie company.  I will be taking my bag on its first test run in Kenya - looks like it will stand that test and more.  As it has been in the past, an easy and very happy shopping experience. Simone, Highton VIC.

22 April 2011

Really easy and pleasant shopping experience.  No worries at all.  Thanks Guys.  Penny, Laverton  WA.

19 April 2011

Thank you for your great service and prices, I’ll be recommending you to all my family and friends.  Caroline, Carlton VIC.

3 April 2011

I want to thank you for your superior service, brilliant selection of products, and competitive prices. I did a lot of online and in store comparisons before purchasing and your offer was second to none, and I will most definitely be shopping with Bagworld again.  Frank, Riverwood NSW.

31 March 2011

Thank you.  The service was excellent. Janice.

16 March 2011

Great to see an Aussie company battling on, as we do.  Keep going strong and all the best.  Douglas Roy McLauchlan, Mackay QLD.

16 March 2011

 Dear Bagworld, I am delighted with my bag – and the service. Thank you! Best regards, Josephine. Buderim, QLD.

 12 March 2011

 Hi, order received in time for my trip! Thanks for your service and the extra effort.  Stu, Altona VIC.

 11 March 2011

 Excellent, impressed by Bagworld’s professionalism. Benjamin, Varsity Lakes QLD.

 19 February 2011

Hi Bagworld! My laptop briefcase came today and my laptop fits perfectly.  Thanks for your help in measuring.  Kelvin, Gawler SA.

 27 January 2011

My backpack arrived today and I’m very happy with it, and the good price.  Rodney, Woodroffe NT.

 10 January 2011

Hi, my Guess purse arrived and it is the matching one for my bag.  Thank you for tracking it down for me.  Simone, Camberwell VIC.

 30 December 2010

Our spinner suitcases arrived in excellent condition and are exactly as shown on your website.  Thank you for your service and professionalism.  Matthew, Wellington Point QLD.

 21 December 2010

Hi everyone, thanks for all your help with getting my order out quickly.  Both cases arrived yesterday in good time for Christmas.  Debra, Berowra Heights NSW.

 16 December 2010

Order arrived safe and sound.  Thanks for the good communication too.  Tom, Sydney NSW.

 6 December 2010

Your range of Eagle Creek is fantastic!!  My order arrived this afternoon and all the Cubes and Sacs are going to make packing so much easier.  I’ve just placed another order online now because I’m going to give some as Christmas presents.  Felicity, Redcliffe QLD.

 22 November 2010

Hi Bagworld, my suitcase arrived today and it’s great.  Your website is great, and having looked around, your prices are very competitive.  Raymond, Armidale NSW.

 13 November 2010

Thanks for the very fast delivery.  The briefcase arrived in perfect time for my partner’s birthday.  He loves it and I loved throwing his old one in the bin! Thanks Bagworld.  Helen, Frenchs Forest NSW.

21 October 2010

I received my Targus Laptop Bag yesterday, its exactly what I expected and more.  My nice new 18.4" laptop fits like a glove, and after shopping around price wise, Bagworld is an absolute bargain. Many thanks. Fran, Cranebrook NSW.

21 October 2010

I would like to thank all the people behind Bagworld for giving me the opportunity to have the  best luggage I've ever had in my entire life. Here in America, there is no PAKLITE.  After I had travelled in Australia for my business meetings, I met a businessman who told me about your website where I can see the best of the best bags in the world.

I bought a Paklite Genesis Hybrid Luggage 63cm Suitcase Black 2563 from your website and I like it very much. All I can say that it is a rolling all in one business bag.  What I love most are its tie straps to secure my clothes, compartments and lockable external pocket, scratch resistant material.  And it’s very affordable.  I would be very happy to recommend this to anyone. James.

11 October 2010

I would like to thank Bagworld on providing me with a great purchase and equally outstanding service/delivery. After a lot of shopping around, and comparing prices as well as feedback, there was no doubt that I could go past your business. I purchased a Wenger Lugano suitcase as a gift for my mother, I’m sure she is going to love it as the quality of the bag is first class, as was the price.

I am sure to advise any family or friends about Bagworld and will definitely be purchasing any travel gear that we may need from you. Thanking you.  Andrew, Newcastle NSW.

20 September 2010

Just writing to thank you for the service we received in relation to our recent order for 2 suitcases. They both arrived in prompt time and in excellent condition. Your prices were competitive, considering you are in Perth, which ultimately meant nothing. Well done, my wife and I will recommend you to anyone requiring travel goods. Neil, Rutherglen VIC.

16 September 2010

I purchased from your online store on Tuesday the 14th of September, a Targus Voyager Laptop Backpack. It arrived today the 16th of September. I just wanted to say THANK YOU for a great product, in great condition, at a great price. I am 110% happy with all aspects of this transaction and will recommend your store.  Just wanted to pass on my thanks. Very happy with this purchase. Troy, Osborne Park WA.

15 September 2010

I am very happy with the product that I purchased as a present.  Delivery was fast and no postage fee involved as promised on the website.  I am very satisfied with the product.  I will definitely buy from you again.  Thank you! Maria, Sydney NSW.

27 August 2010

I am very pleased with my backpack.  Your service is superb and so is the quality of your goods.  The delivery was faster than I expected and well...it was free, what a bonus!  I will definitely buy from you again and I'm also happy to recommend Bagworld to my colleagues.  Cassie, Sydney NSW. 

25 August 2010

This afternoon I spoke with one of your customer service people.  I would like to say that she was extremely helpful, asking relevant questions before making suggestions.  She listened, which is so important in customer service.  As a result I have placed my order.  This customer service places you above others. Well done and thank you.  I will happily recommend you to others.  Annette, Grovedale VIC.

23 August 2010

I would like to thank Bagworld for giving me the best service and product choice.  I've received my BlackWolf bag, and I am so happy and excited.  It is exactly what I wanted and I will shortly buy another product from you guys. Robina, North Ryde NSW.

4 August 2010

I just wanted to say a HUGE thank you to all of you - I have received the bags and it was an absolute pleasure doing business with you.  Joanne, North Ryde NSW

29 June 2010

You guys are amazing.  Happy with the price, the product and especially the service.  Zoom, zoom...It was an amazing experience.  THANK YOU. Judi, Stoneville WA.

19 June 2010

I just wanted to say what a fantastic website you have and what a fantastic service you offer. Great prices, great communication, prompt delivery, and the free delivery was fantastic - definitely an added bonus! I ordered 4 Antler products online and am thrilled! All have arrived in perfect condition and are even better than I was expecting!

So thankyou. I will definitely be ordering again from you in the future and will have no hesitation in recommending your service to anyone! Thanks again, one VERY happy customer.  Lisa, East St Kilda VIC.

16 June 2010

Hello Bagworld, I ordered a Samsonite cabin bag after a lot of research, and am delighted with the prompt service and value that Bagworld provided.  My order was delivered within a few days, and included the free luggage scale, true to description.  Thank you Bagworld for a comprehensive website that made comparison shopping much easier.  Janet, Attadale, WA. 

21 May 2010

I ordered a Samsonite laptop wheel bag and beauty bag last week, after seeing them in stores for higher than the Bagworld price.  On top of this, one of the bags included a luggage scale as a bonus. I had a query after I placed the order so sent off an email to the customer service team and was answered within 15 minutes of sending the email. My luggage arrived today only a few days after ordering and it came from WA to Melbourne.

The quality and price is amazing, delivery was quick and the customer service was beyond expectation. I will be buying my bags from Bagworld from now on and will highly recommend them to everyone I know. A great experience. Thank you. Diane, Williamstown VIC.

17 May 2010

Great products, great service, and speedy delivery, thank you so much! Beverley, Bensville NSW

12 May 2010

Great service, highly recommended.  Very fast delivery and I love my new backpack.  Thanks again and I will shop again in the future.  Alison, Melbourne VIC

5 May 2010

I have received the bag that I ordered last week and it's just an amazing product.  I appreciate your service and would love to do future purchases with you and also would suggest your company to my friends and colleagues for their purchases.  Vinay, Tugun QLD

3 May 2010

Thanks for the service - bag arrived this AM and the new owner is totally delighted with it.  Great web service (good website and easy ordering and good email status updates), fast delivery, best price anywhere and quality products.  That's pretty hard to beat, you have ticked all the boxes!  We'll certainly recommend you.  Gordon, Thornbury VIC

30 April 2010

Thank you very much for your prompt and informative reply! I greatly appreciated your work and your company is awesome. :)  Nina, Coburg VIC

29 April 2010

Thank you so much for all your help - everyone I spoke to at Bagworld were and are very professional and helpful. I will definitely recommend Bagworld. Excellent service. Veronica, Katoomba NSW

28 April 2010

Hi! We received the notebook case yesterday, and are very pleased with it. Also we are most impressed with the speed and efficiency of your service, also the very straightforward and easy to navigate website.  Thank you very much. Dallas and Kay, Crooked Corner NSW

26 April 2010

Hi guys, It's the second time I have purchased from you........just wanted to say thank you for such great service and great products at the cheapest price.  We'll be back again.  Peter, Brisbane, QLD

19 March 2010

Thank you again!  The ordering and delivery was all so perfect and easy. I love my bag and I'm going to have a great time away with it!  Melanie, Cranbourne VIC

9 February 2010

I would like to thank you for your prompt delivery and excellent service for my recent purchases.  Eagle Creek is a favourite of mine and your prices are the best in Australia!!  Congratulations and keep up the good work.  Shelley, Carlton VIC

9 February 2010

Thank you so much for the great service.  Bag great and arrived today.  Jo, Eaglemont VIC

2 February 2010

This is the second time we have used Bagworld.  We are extremely happy with our purchases and your prompt service.  We have recommended Bagworld to family members who have purchased products and are also satisfied with their experience dealing with your company.  Thanks and keep up the good work. Sharon and Norm, Highland Park QLD

16 January 2010

Thank you!  Order was received yesterday morning.  We are very happy with the product and the speedy and efficient service.  Jacque, Macleod VIC