Terms and Conditions

Intellectual Property

All images, text and design on this site are the sole property of Bagworld, or in some cases, a third party. Content on this site cannot be copied or used in any way without the written consent of Bagworld. Failure to adhere to this may result in a breach of copyright or trademark, or other laws leading to civil and criminal prosecution.

Liability

Bagworld or any linked sites cannot be held accountable for any damages arising from the use or inability to use this site or linked site.

Accuracy

Every effort is made to ensure all content provided by Bagworld is 100% accurate. However, Bagworld reserves the right to cancel any orders made for a product at an incorrect price, which may be due to typographical errors or incorrect pricing information from suppliers. If an order is cancelled and the customer has already been charged, Bagworld will refund the money to the customer.

Availability

Bagworld reserves the right to cancel orders where items are sold out or no longer available. Bagworld has a minimum order amount of $19.95 to offer free delivery with every purchase.

Delivery

Bagworld cannot be held responsible for delays in postage, or the loss of items in transit, as it is out of Bagworld's control. However, we will resolve any transit issues as quickly as possible.

If an incorrect delivery address has been supplied to Bagworld, the customer will be responsible for additional postage costs.

Disclaimer

Bagworld reserves the right to make changes to the site, and terms and conditions without notice to the customer. Visiting this site or placing an order is you acknowledging and accepting these conditions.

Returns Policy

Our Guarantee to You

Bagworld is an Australian company, owned and run by a family with more than 20 years in the bag business.

We are proud of the products we sell, and only sell products that are of high quality, backed up by a full manufactures warranty. We do not sell used or second-hand products.

Money Back Guarantee

So that you feel comfortable with your purchases, Bagworld gives you a 30 day Money Back Guarantee on all purchases, from the date printed on the invoice. Products must be unused and in their original condition.

For all returns, along with the product you need to include your full name, contact details and receipt.

Warranty Based Returns

Every product you purchase from Bagworld comes with a full manufacturer’s warranty that covers any manufacturing defect or fault. Warranty periods differ for different products, and run from the purchase date on your receipt.

When You Receive Your Order

We try to ensure all our products are shipped free from defects, but if there is a problem with your purchase when you receive it, please contact our customer service team at Bagworld and we will organise to have the item replaced for you at no extra cost to you.

Warranties Over Time

Warranty issues are solved by the manufacturer or distributor of the product. If a problem occurs with your purchase, within its warranty period, you can contact the manufacturer for direct resolution of your warranty issue. You can also contact our customer service team at Bagworld for any help.